Effective Date: June 2026
Welcome to Alca Global FZC LLC (“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
1. Company Information
Alca Global FZC LLC
Business Solutions & Corporate Services
Dubai, United Arab Emirates
Website: myalca.com
Email: info@myalca.com
Phone: +971 50 763 1224
2. Information We Collect
We may collect the following categories of information:
Personal Information
When you contact us, request a consultation, submit forms, or engage our services, we may collect:
- Full Name
- Email Address
- Phone Number
- Company Name
- Business Information
- Nationality
- Country of Residence
- Any information voluntarily provided by you
Technical Information
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Referral URLs
- Pages Visited
- Date and Time of Visit
- Website Usage Data
Cookies and Tracking Technologies
We may use cookies and similar technologies to improve website functionality, user experience, analytics, and security.
3. How We Use Your Information
We use collected information to:
- Respond to inquiries and requests
- Provide business setup and corporate services
- Process applications and service requests
- Improve website performance and user experience
- Communicate service updates and important notices
- Send marketing communications (with your consent where required)
- Comply with legal and regulatory obligations
- Prevent fraud, abuse, and unauthorized access
4. Legal Basis for Processing
Where applicable, we process personal information based on:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Protection of our legal rights
5. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share your information with:
- Government authorities and regulatory bodies
- Free Zone Authorities
- Business registration authorities
- Banking partners
- Professional advisors
- Service providers and contractors
- IT and website support providers
- Law enforcement agencies where legally required
All third parties are required to maintain the confidentiality and security of your information.
6. International Data Transfers
As a global business services provider, your information may be processed and stored in different countries where our partners, service providers, or affiliates operate.
We take reasonable measures to ensure that any transfer of personal information is protected and complies with applicable laws.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against:
- Unauthorized access
- Alteration
- Disclosure
- Misuse
- Loss or destruction
While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is completely secure.
8. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes described in this Policy
- Provide requested services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
When information is no longer required, it will be securely deleted or anonymized.
9. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your information
- Withdraw consent
- Restrict processing
- Object to processing
- Request data portability
- Lodge a complaint with a relevant authority
To exercise these rights, please contact us using the details below.
10. Marketing Communications
We may occasionally send promotional information regarding our services, offers, or updates.
You may opt out of marketing communications at any time by:
- Clicking the unsubscribe link in emails
- Contacting us directly
Service-related communications may still be sent where necessary.
11. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of external websites.
We encourage users to review the privacy policies of any third-party websites they visit.
12. Children’s Privacy
Our services are intended for businesses and individuals aged 18 years or older.
We do not knowingly collect personal information from children under the age of 18.
If we become aware that such information has been collected, we will take reasonable steps to delete it.
13. Cookies Policy
Our website may use cookies to:
- Improve website performance
- Remember user preferences
- Analyze website traffic
- Enhance security
- Support marketing and advertising activities
Users can control cookie settings through their browser preferences.
For more information, please refer to our Cookie Policy.
14. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Changes become effective immediately upon publication on our website.
We encourage users to review this page periodically to stay informed.
15. Contact Us
If you have any questions regarding this Privacy Policy or our data practices, please contact:
Alca Global FZC LLC
Dubai Office:
Unicorn Business Center, Al Naboodah Building, 4th Floor, Near Dubai Commercial Bank, Deira, Dubai, UAE
Phone: +971 50 763 1224
Website: www.myalca.com
Email: info@myalca.com
By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.